{"id":116,"date":"2019-09-27T19:04:43","date_gmt":"2019-09-27T19:04:43","guid":{"rendered":"https:\/\/chileando.contactchile.cl\/en\/?p=116"},"modified":"2019-09-27T19:04:45","modified_gmt":"2019-09-27T19:04:45","slug":"chile-tips-how-to-use-my-foreign-phone-in-chile","status":"publish","type":"post","link":"https:\/\/chileando.contactchile.cl\/en\/2019\/09\/27\/chile-tips-how-to-use-my-foreign-phone-in-chile\/","title":{"rendered":"Chile Tips: How to Use My Foreign Phone in Chile"},"content":{"rendered":"\n<p>\n\nBy Ellie Greenwell for&nbsp;<a href=\"https:\/\/www.contactchile.cl\/en\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">ContactChile<\/a><\/p>\n\n\n\n<p class=\"has-drop-cap\">You just arrived to a brand new country (maybe\na brand new continent!), and you\u2019re ready to take on life in Santiago. Even\nthough you\u2019re super excited, there\u2019s a LOT going on. A lot of admin to sort\nout, a lot of boxes to check on your to-do list, and so much to explore. It can\nbe a little overwhelming. <\/p>\n\n\n\n<p>One thing\u2019s for sure: you\u2019re gonna need a\nworking phone ASAP to help you get around. Using your phone from home in Chile\nisn\u2019t quite as straightforward as you might think. But don\u2019t panic! This\narticle has all the information you need to get yourself connected and using\nyour phone in Chile. <\/p>\n\n\n\n<p>First, an important thing to know: since\nNovember 2018, Chile has a law that requires all foreign phones to be\nregistered in order to be used in Chile. This process is referred to as <strong>homologaci\u00f3n.\n<\/strong>Registering your phone is <strong>FREE<\/strong>, and you should <strong>not<\/strong> be\nconvinced to pay for this service. <\/p>\n\n\n\n<p>You should make sure you register your phone <strong>within\nthe first 60 days of entering Chile<\/strong>. You also need to make sure your phone\nis already unlocked and ready to work in a foreign country. If this isn\u2019t the\ncase, you can often get your home network provider to unlock the phone for a\nsmall fee. If that doesn\u2019t work head to your local phone repair\/electronic\nstore (there are millions in Santiago!) to get the phone unlocked.<\/p>\n\n\n\n<p>If you got to Chile and your phone seems to be\nworking, <strong>you still need to register it<\/strong>. Sometimes you are given a small\nperiod (1 or 2 weeks) to be able to use your phone while you get set up, but\nafter this time if the phone isn\u2019t registered, it will be blocked and you won\u2019t\nbe able to use any Chilean SIM cards with it. <\/p>\n\n\n\n<p>You can find more information on the registration process <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/multibanda.cl\/soy-extranjero-foreigner\/\" target=\"_blank\">on the Multibanda webpage here<\/a>, but the main point of the process is this: you need to find a registered business (<a href=\"https:\/\/multibanda.cl\/empresas-certificadoras\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">one on this page<\/a>) where you can send an email or go into the store to get the phone registered. <\/p>\n\n\n\n<p>To register, you\u2019ll need to send the following\ninformation: <\/p>\n\n\n\n<ul><li>Photo\/screenshot of your phone\u2019s <strong>IMEI\nnumber<\/strong> (if you\u2019re not sure how to get this, it should be written somewhere\non your phone, or you can dial *#06# on your phone)<\/li><li>Either a photo\/copy of <strong>proof of\nyour phone\u2019s purchase<\/strong> (i.e. the receipt when you purchased the phone) <strong>OR<\/strong>\nif you don\u2019t have this, most companies will accept a photo\/copy of <strong>proof of\nrecent arrival<\/strong> (stamp in your passport, boarding card, PDI slip from the\nairport with a date on)<\/li><li>Photo of your <strong>identity document<\/strong>\n(e.g. passport)<\/li><li><strong>Brand and model<\/strong>\nof the phone<\/li><\/ul>\n\n\n\n<p>If it\u2019s not clear where to send your information on the business\u2019 website, take one of the email addresses on the <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/multibanda.cl\/empresas-certificadoras\/\" target=\"_blank\">multibanda website<\/a> and send across an email with all of the above information. You should make the subject something like \u201cHomologaci\u00f3n\/registraci\u00f3n de celular extranjero\u201d. The unlocking process can take up to 24 hours once they have received the email, so keep checking your new Chilean SIM (see below!).<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.contactchile.cl\/en\/housing-in-chile\/furnished-apartments\/direct\/santo,domingo,\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"200\" src=\"https:\/\/chileando.contactchile.cl\/en\/wp-content\/uploads\/2019\/09\/alojabanner_santiago_EN-1024x200.jpg\" alt=\"accomodation in santiago\" class=\"wp-image-112\" srcset=\"https:\/\/chileando.contactchile.cl\/en\/wp-content\/uploads\/2019\/09\/alojabanner_santiago_EN.jpg 1024w, https:\/\/chileando.contactchile.cl\/en\/wp-content\/uploads\/2019\/09\/alojabanner_santiago_EN-300x59.jpg 300w, https:\/\/chileando.contactchile.cl\/en\/wp-content\/uploads\/2019\/09\/alojabanner_santiago_EN-768x150.jpg 768w, https:\/\/chileando.contactchile.cl\/en\/wp-content\/uploads\/2019\/09\/alojabanner_santiago_EN-680x133.jpg 680w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><strong>Full disclosure:<\/strong> this is Chile, and the process isn\u2019t\nalways as straightforward. You might get lucky and have it work first time, or\nyou might need to email a few different places before you see your phone\nunlocked. If you get really stuck, head to a Movistar store and tell them you\nwant to <em>registrar un celular extranjero<\/em> and they should be able to help\nyou through it. <\/p>\n\n\n\n<p>Once your phone\nis registered, you\u2019ll need to get yourself a SIM card. WOM, Claro, Entel and\nMovistar are the main phone companies here, and all offer plans (for those of\nyou with a valid Chilean c\u00e9dula and RUT) and prepaid options. <\/p>\n\n\n\n<p>In terms of value\nfor money and ease, I would recommend WOM\u2019s <em>prepago <\/em>(prepaid) services.\nEach time you top up, WOM often <em>te regala<\/em> (gifts you) free minutes or\ndata. Bonus!<\/p>\n\n\n\n<p>To get your SIM,\nsimply head to any WOM store and ask for a \u201c<strong>chip prepago<\/strong>\u201d. Pop it in\nyour phone and voila! You\u2019re good to go! It\u2019s definitely a good idea to\ndownload the WOM app, where you can easily check your balance and any data\nbundles you have. You can top up your phone in most major pharmacies and some\ncorner stores\/mini-markets \u2013 or, if you have a Chilean debit card, you can use\nthe app to top up online. <\/p>\n\n\n\n<p>If you decide on\nanother network, the process will be pretty much the same. If you\u2019re not\nstaying in Santiago for too long, a <em>prepago<\/em> option is the easiest,\nstress-free way to get yourself a Chilean number and <em>whatsappear <\/em>to your\nheart\u2019s content! (Oh, and if you don\u2019t really use Whatsapp in your home\ncountry, I suggest you download it <strong>immediately<em>.<\/em><\/strong> And get ready for\nvoice notes. A LOT of voice notes). <\/p>\n","protected":false},"excerpt":{"rendered":"<p>You just arrived to a brand new country (maybe a brand new continent!), and you\u2019re ready to take on life in Santiago. Even though you\u2019re super excited, there\u2019s a LOT going on. A lot of admin to sort out, a lot of boxes to check on your to-do list, and so much to explore. It can be a little overwhelming. One thing\u2019s for sure: you\u2019re gonna need a working phone ASAP to help you get around. <\/p>\n\t\t<div class=\"more-link-holder\">\n\t\t\t<a class=\"more-link ghost-button-link\" href=\"https:\/\/chileando.contactchile.cl\/en\/2019\/09\/27\/chile-tips-how-to-use-my-foreign-phone-in-chile\/\">read more<\/a>\n\t\t<\/div>","protected":false},"author":2,"featured_media":117,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[13],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Chile Tips: How to Use My Foreign Phone in Chile - Chileando<\/title>\n<meta name=\"description\" content=\"To use the phone you brought from back home can be tricky here in Chile, but we will tell you what you need to know to make it work.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chileando.contactchile.cl\/en\/2019\/09\/27\/chile-tips-how-to-use-my-foreign-phone-in-chile\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chile Tips: How to Use My Foreign Phone in Chile - 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